Terms of Service

Please read these terms carefully before using our platform.

Last updated: March 13, 2025

Service Terms

  • Access to contract management platform and features
  • Regular updates and maintenance of the service
  • Technical support during business hours
  • Service availability target of 99.9% uptime

User Obligations

  • Maintain confidentiality of account credentials
  • Responsible for all activities under your account
  • Provide accurate and up-to-date information
  • Use the service in compliance with applicable laws

Licensing

  • Non-exclusive license to use the platform
  • Restrictions on platform modification or resale
  • Intellectual property rights protection
  • Usage limitations based on subscription tier

Data Rights

  • Ownership of your contract data and content
  • Data processing and storage compliance
  • Backup and data recovery procedures
  • Data export capabilities upon termination

Limitations

  • Service provided "as is" without warranties
  • Limitation of liability for indirect damages
  • Force majeure exclusions
  • Maintenance and downtime notifications

Compliance

  • Compliance with data protection laws
  • Export control regulations
  • Anti-abuse and fair usage policies
  • Dispute resolution procedures

SMS Communications Terms (10DLC Compliance)

Consent to Receive SMS Messages: By providing your mobile phone number and using our services, you expressly consent to receive SMS messages from xClause via automated technology. We may send you transactional messages about your account, contracts, security alerts, and service updates.

Message and Data Rates: Message frequency varies based on your account activity and preferences. Standard message and data rates may apply as established by your wireless carrier. You are solely responsible for any fees charged by your carrier.

Opt-Out Process: You may opt out of receiving promotional SMS messages at any time by:

  • Replying "STOP" to any SMS message we send
  • Adjusting your notification preferences in your account settings
  • Contacting our customer support at support@xclause.com

Even if you opt out of marketing messages, we may still send you administrative and transactional messages concerning your account and service.

Support: For SMS-related support, reply "HELP" to any message we send or contact us at support@xclause.com.

Supported Carriers: Our SMS service works with most major wireless carriers, including AT&T, T-Mobile, Verizon, Sprint, and others. We make no guarantee of delivery or timing of SMS messages.

Changes to SMS Terms: We reserve the right to modify these SMS terms at any time. Continued use of our services after such changes constitutes your acceptance of the updated terms.